MEMBER AREA EVENTS & ANNOUNCEMENTS ORDER CERTIFICATES PUBLICATIONS CONTACT US TRAVEL LEARN MORE HOME	Contact Us (click on the employee's name to contact by email) Main Switchboard 585-244-0600 888-783-4636 24/7 Authorization Line 800-236-8104 Syracuse/CNY Region Kim Schlafer, CTB 888-783-4636 ext. 26 585-244-0600 ext. 26 Sandy Giannuzzi, CTB Email contact only Syracuse Sales Rep Susan Haller 315-383-6928 Buffalo/WNY Region Debbie Vandewall, CTB 888-317-9948 ext. 17 585-244-0600 ext. 17 Buffalo Sales Rep Yvonne Kempski 716-200-7755 Rochester Region 1595 Elmwood Avenue Rochester, NY 14620 Directions to our Office 888-783-4636 (Toll Free) Contracting Myles Webster, CTB 585-244-0600 ext. 24 Debbie Vandewall, CTB 585-244-0600 ext. 17 Media & Advertising Debra Bonsignore, CTB 585-244-0600 ext. 30 Business Products Kim Schlafer, CTB 585-244-0600 ext. 26 Debbie Vandewall, CTB 585-244-0600 ext. 17 IMS Travel Deptartment Travel Information (requires login) 800-559-8515 opt. 4 Health, Wellness & Fitness Sabina Gage, CTB 585-244-0600 ext. 14 Restaurants & Recreation Debra Bonsignore, CTB        Sabina Gage, CTB       585-244-0600 ext. 30        585-244-0600 ext. 14 Sales & New Account Development               Reva Hill, CTB                  Steve Gerlach, CTB          Carla Hernandez            585-244-0600 x34            585-244-0600 x33        585-244-0600 x35 Management & Administration NY Regional Manager Ralph Meranto, CTB 585-244-0600 ext. 22 Technical & Web Support Sharon Hanchett 585-244-0600 ext. 55 Customer Service Jacquie Bucklin, CTB 585-244-0600 x10 Customer Service/Receivables Lisa Spath 585-244-0600 ext. 16 Statement & Billing Questions